Training in new products
Several thousand agents and multi-agents were able to undergo training at a date and time of their convenience, aimed at teaching them about new products and making their everyday work easier.
Challenge
Training in the new product range
Implementation of a simplified product range for home and motor insurance entailed the need to train several thousand agents and multi-agents in the new products and to provide them with materials that would give them access to the most important information on these products and, as a result, help them to make sales.
Allianz companies in Poland provide comprehensive services to more than 1.5 million individual and corporate clients.
-
1500000
clients -
15000000
managed assets -
200
+ training screens
- Solution
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First, a thorough analysis
After a thorough analysis of the training objectives and materials, we decided (for greater clarity and ease of laying out the training path) to diversify the training elements. -
Interactive courses + gamification
For this client, we prepared a package consisting of two interactive e-learning courses enriched with gamification elements. -
Knowledge pills
The package also included two knowledge pills created using the Rise technology and containing the most important information from training. -
Animations
Moreover, the package included overview animations – short and attractive visual forms reminding participants about the most important information on new products.
Result
Several thousand agents and multi-agents were able to undergo training at a date and time of their convenience, aimed at teaching them about new products and making their everyday work easier. In addition, each trainee received clear extra materials (knowledge pills, animations) that they could use at any time, always at their disposal.
